📋 Teacher Conversation Guide
Follow the same 10-card order as the student page. Prompt, listen, and guide only if needed.
Class setup
- Time: 15-20 minutes
- Let the student speak first whenever possible
- Repeat only if the student asks
- Use the follow-up line only if the student gets stuck
Card 1 of 10
1) Start conversation
You say: Hi there, how can I help you today?
If needed: What symptoms do you have?
Listen for: The student says they have a sore throat and a high fever, and asks for help or medicine.
Target outcome: The student starts the conversation clearly and asks for advice.
2) Describe symptoms
You say: How long have you been feeling like this?
If needed: Did it start yesterday, or has it been a few days?
Listen for: A time phrase like since yesterday or for two days, plus tiredness, headache, or chills.
Target outcome: The student explains both the symptom timeline and how they feel now.
3) Add more details
You say: Do you have a cough, runny nose, or blocked nose as well?
If needed: Any other cold or flu symptoms?
Listen for: The student adds one or two more symptoms, such as a cough or blocked nose.
Target outcome: The student gives a fuller symptom description.
4) Ask if a doctor is needed
You say: I can suggest some medicine here first.
If needed: Would you like to ask if you need to see a doctor?
Listen for: The student asks whether they should see a doctor or if pharmacy medicine is enough.
Target outcome: The student checks whether professional medical follow-up is necessary.
5) Ask for medicine options
You say: We have tablets, lozenges, and throat spray. What would you prefer?
If needed: Do you want something non-drowsy?
Listen for: The student asks for medicine that will not make them sleepy because they need to work or travel tomorrow.
Target outcome: The student asks for a suitable non-drowsy option.
6) Ask how to take it
You say: This medicine is easy to take.
If needed: You can ask whether to take it before or after food.
Listen for: The student asks how to take the medicine properly, especially with food.
Target outcome: The student checks practical instructions before buying.
7) Ask safety questions
You say: Do you have any allergies, and are you taking any other medicine at the moment?
If needed: Would you like to ask about side effects too?
Listen for: The student asks about allergies, side effects, and whether the medicine is safe with what they are already taking.
Target outcome: The student checks safety before buying.
8) Confirm dosage
You say: Take two tablets every six hours after food. Do not take more than eight in 24 hours.
If needed: Can you repeat the dosage back to me?
Listen for: The student asks or repeats how many tablets to take, how often, and the daily maximum.
Target outcome: The student confirms the dosage clearly and accurately.
9) Ask when to come back
You say: If it does not improve, you may need more advice.
If needed: You can ask when to come back or see a doctor.
Listen for: The student asks what to do if they do not feel better in a few days.
Target outcome: The student checks what the next step should be if symptoms continue.
10) Payment and closing
You say: That will be $14. EFTPOS is fine.
If needed: We close at 8 p.m. today.
Listen for: The student asks to pay by card, asks what time the store closes, and ends politely.
Target outcome: The student finishes the interaction naturally and politely.